Tag: Salesforce Agentforce
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What Is Agentic AI Technology? A Practitioner’s Field Map of the Enterprise Stack

“Agentic AI technology is the software stack that lets an enterprise hand a system an outcome to achieve rather than a script to execute” © Dr. Harish Kotadia, 2026 — the model, memory, tools, identity, guardrails, and observability that turn a goal into governed, auditable action. Instructions in, results out — that was IT. Intent…
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50 Agentic AI Enterprise Case Studies, Mapped to the Roadmap

This post has one objective: to collate the enterprise agentic AI deployments worth knowing about, analyze what each one actually achieved, and classify it against the Agentic AI Roadmap I published earlier. Most agentic AI conversations stall at the pilot. The more useful question is what happens when an agent reaches production and has to deliver…
