Tag: IT services pricing models
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Enterprise Agentic AI Vision 2030
Enterprise agentic AI is not arriving in a straight line. It’s a J-curve: a rough two years of pilots and cancellations, then a scramble to scale, then — if the forecasts hold — an operating model that looks nothing like the IT services industry of 2025. Most analysts, academics and IT services leaders agree on…
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From Billable Hours to Billable Decisions: Why IT Services Pricing Has to Change
A price-per-decision model charges for a completed unit of agentic work — a resolved case, a closed loop — instead of the hours it took a person to get there or the seats a company happened to buy. That’s the short version. The longer version: this isn’t really a pricing change. It’s an admission that…