Tag: Anthropic
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Agentic AI: How to Re-Invent the IT Services Industry

In my last post I argued that agentic AI gives IT services firms two or three years to reinvent their commercial model. The response I got, mostly in private messages, was interesting. Almost nobody pushed back on the thesis. What people wanted to talk about was something messier: “Fine, I buy it. But what do…
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The Question Every IT Services Firm Is About to Be Asked

A few months ago I was in a working session with a client’s procurement team, and one of them asked a question I haven’t been able to shake since. We were reviewing a managed services renewal, and she said, almost casually: “If your delivery teams are using AI now, why is the price the same…
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Review of 50 Agentic AI Definitions – Comprehensive Analysis

To characterize the current state of consensus on definition of Agentic AI, I conducted a structured review of 50 definitions of Agentic AI drawn from four source classes: peer-reviewed scholarly literature (IEEE Access, Springer’s Artificial Intelligence Review, MDPI Future Internet, F1000Research), leading research and advisory firms (Gartner, McKinsey, BCG, Deloitte, MIT Sloan), major technology vendors…
